Question 1

How do I sign up?

Accepted Answer

Join online (https://theclub.coffeeclub.com.au/signup) in a minute, at the counter next time you're in, or when you order at the table. We just need your phone number.

Question 2

Why is the Club a paid membership? What's included?

Accepted Answer

The Club offers instant everyday value through exclusive member pricing. A $3 annual fee helps us deliver meaningful value & benefits to members.

As a member, you'll get:

• Instant everyday value through member-only pricing
• Exclusive Offers

Question 3

Where can I use my Club benefits?

Accepted Answer

At any participating The Coffee Club store, excluding airport stores.

Question 4

How does Member pricing work?

Accepted Answer

Once you're a member, you'll get access to our special member-only prices. Add your digital card to your wallet and scan your membership card when ordering to unlock member pricing.

Question 5

Which items are included in the Member Pricing Menu?

Accepted Answer

Both select food and drink items will feature special member pricing across the menu. These items may change from time to time, giving members access to new savings regularly. Head in store now and see for yourself.

Question 6

I'm having trouble accessing my account

Accepted Answer

If you're having issues, get in touch with our team via feedback@minordkl.com.au or phone 1800 975 005

Question 7

Is Member Pricing available through Order at Table?

Accepted Answer

Yes! Just enter the mobile number registered to your Club account for instant access to member pricing.

Question 8

Can I combine member pricing with other offers or promos?

Accepted Answer

You can use coupons we may send to you from time to time, but all other discounts are at each store's discretion.

Question 9

Where can I find the full terms and conditions?

Accepted Answer

You can find the full Terms & Conditions here (https://cdn.shopify.com/s/files/1/0365/2508/0713/files/The_Club_T_Cs_Final.pdf).

Question 10

Who can I contact if I have queries about my membership anytime?

Accepted Answer

If you have any additional questions that haven't been answered here, please get in touch with our team via feedback@minordkl.com.au or phone 1800 975 005

Question 11

Is the membership card online or physical?

Accepted Answer

You will receive a digital card once you have completed onboarding.

Question 12

Is Member Pricing available on public holidays?

Accepted Answer

Yes, The Club member pricing is available every day, but will have a 15% surcharge (in line with any order at TCC on public holidays).